Terms of Service

Last updated: 14 November 2026

Welcome to Kalvana (kalvana.in). This website is operated by Gopal Goods (parent company), Moradabad, Uttar Pradesh, India. International and export orders are handled by CMS Exports. By using this website or placing an order, you agree to these Terms.

1. Eligibility

You must be 18 or older, or use the site with a parent or guardian's consent, and use it lawfully.

2. Products and prices

Our products are handcrafted metal handicrafts made in Moradabad, India. Small variations in shade, finish and design are natural. Prices are in INR. We may change prices, descriptions and availability without notice.

3. Orders and payment

Please give correct details. We may cancel an order for suspected fraud, wrong information or stock issues, and refund any payment made. We accept UPI, cards, net banking, wallets and Cash on Delivery where available.

4. Shipping, returns and refunds

These are covered in our Shipping Policy and Refund & Return Policy, which form part of these Terms.

5. Offers and discount codes

Codes are valid as stated, once per customer unless mentioned, and cannot be combined unless mentioned. We may withdraw an offer in case of misuse.

6. Intellectual property

All images, designs, text and branding on this site belong to Gopal Goods / Kalvana. Please do not copy or use them commercially without written permission.

7. Limitation of liability

To the extent allowed by law, we are not liable for indirect or consequential loss. Our total liability for an order is limited to the amount you paid for it.